How much dialogue do you have a day? See here.
“Although the reality of most of these biases is confirmed by reproducible research, there are often controversies about how to classify these biases or how to explain them…
There are also controversies over some of these biases as to whether they count as useless or irrational, or whether they result in useful attitudes or behavior. For example, when getting to know others, people tend to ask leading questions which seem biased towards confirming their assumptions about the person. However, this kind of confirmation bias has also been argued to be an example of social skill: a way to establish a connection with the other person.”
It’s often useful to review these biases prior to making final decisions as it can shed deeper insights into why you’re taking the approach you favour.
At the same time, worth bearing in mind that:
“Your personal experiences make up maybe 0.00000001% of what’s happened in the world but maybe 80% of how you think the world works… We’re all biased to our own personal history.” – Morgan Housel
Quite a while ago, whilst at the IBM Scientific Centre in Winchester, I worked in the (then) emerging field of data visualisation. Interest in the subject has never left me. It’s of course now much more commonplace due to vastly better and cheaper hardware and software but doing it well or in new ways is still a challenge.
I quite like the site Information Is Beautiful. Here are some screenshots on their presentation of coronavirus data. The graphs on the web are now interactive which make them much better (you can focus on specific items and get detailed information). As you can see it’s helpful to present the data in different ways, potentially leading to new insights.
“Briefly stated, the Gell-Mann Amnesia effect is as follows. You open the newspaper to an article on some subject you know well. In Murray’s case, physics. In mine, show business. You read the article and see the journalist has absolutely no understanding of either the facts or the issues. Often, the article is so wrong it actually presents the story backward—reversing cause and effect. I call these the “wet streets cause rain” stories. Paper’s full of them.
In any case, you read with exasperation or amusement the multiple errors in a story, and then turn the page to national or international affairs, and read as if the rest of the newspaper was somehow more accurate about Palestine than the baloney you just read. You turn the page, and forget what you know.” – Michael Crichton (author and filmmaker, 1942-2008)
That’s a really good observation.
As an aside, Murray Gell-Mann was an influential theoretical physicist who was awarded the Nobel Prize in Physics in 1969 for his work on fundamental particles. He was based at the California Institute of Technology and later went on to co-found the famous Sante Fe Institute (for the study of complex systems).
There’s an illuminating talk by Gell-Mann on Edge (The Making of a Physicist) and a very well-wriitten biography if you’d like more details. From the former, an interesting and somewhat provocative quote:
“Dick (Feynman) and I had different talents. His great talent was for finding marvelously clever mathematical tricks for expressing theories in physics and then solving problems using those tricks, which always involved a great deal of physical insight. He was less good at finding new physical theories and getting them right, whereas I seem to have had a talent for finding out what was going on and guessing the right theory.”
I read this remarkable story on GTD Focus:
At some point though, we need to shut it all down, kick back in our metaphorical Barcalounger, and let our minds float off on their own for a while.
Franklin Roosevelt understood this. Throughout his adult life, as Governor of New York to President of the United States – on the day the stock market crashed and the day the Pacific Fleet was destroyed at Pearl Harbour – Roosevelt paused every late afternoon for cocktail hour. He brought together the people working around him, often made the cocktails himself, and paused from the day’s occupation.
On Pearl Harbor day, this pause was between drafting his “Day of Infamy” speech, and his speech to the nation in front of the joint session of Congress he was asking to declare war.
Roosevelt’s best was essential nearly every day of his adult life, and no day more than this one.
Essential to our best is rest and recovery. Roosevelt offers a formidable example of how strength is nurtured and refreshed.
The story vividly illustrates the importance of taking regular breaks (long or short) to relax and refresh. Annoyingly this can happen when you feel you have the very least time for them. Hindsight often reveals that the tasks that seemed so important diminish and the bigger picture appears and it’s then difficult to understand not being able to take a break. A ritual, like Roosevelt’s, might help.
“Don’t get so busy making a living that you forget to make a life.” – Dolly Parton
I’ve written previously on various aspects of complexity (eg here) as it’s an interest of mine (I did data visualisation in this area quite a while ago when I worked at the IBM Scientific Centre in Winchester, see below).
One post, from 2009, gave an overview poster for the development of the key ideas starting from the 1940-50s and ending at 2009 with Web Science (see below).
I’ve just checked to see if there is an updated version and here it is (up to 2018):
There’s another recent poster for the techniques used to handle complex systems. I’ve found it helpful to use such perspectives to think through problems (even if you are not an expert in the methods) as they can motivate new insights simply through a fresh way of looking at things.
Interesting tweet from the productivity writer James Clear:
“Results = (Hard Work*Time)^Strategy
Working hard is important, but working on the right thing is more important. A great strategy can deliver exponential results.
Of course, the best strategy is worth nothing if you never get to work. Zero to the millionth power is still zero.”
Note the power law for strategy! So worth reviewing whether other strategies are possible.
I suffer from insomnia so am always interested to read the latest thinking on the subject plus (hopefully) some new ideas or approaches. It’s now become apparent, with the flood of articles, books and courses on the subject, that it is also now a booming business niche. It may be that all this attention is in some ways counter-productive.
There’s a thought-provoking piece by Darian Leader in the Guardian on this topic. Here’s a couple of extracts:
Just as we are both evaluated and pushed to self-evaluate in so many other areas of life, so now sleep itself becomes the first point of our daily review. We wake up not simply to worry about the tasks of the day but, first of all, to assess whether we have had our required hours and then, inevitably, worry about the consequences of our failure. A few decades ago, variety shows on Saturday night would showcase performers singing and dancing, but today we also get a panel of judges evaluating. How long would it be, indeed, before this merciless culture of evaluation came to colonise other aspects of our lives, including sleep?…
The sleep industry needs a reality check here. Although many of us have our own individual problems with sleeping, this should not act as an excuse to move attention away from our political landscape. In a world of massive job insecurity, long commutes, economic precarity and the pressure to maintain a positive image, how well can we really be expected to sleep? Should we be blaming ourselves and our mattresses, allowing ourselves to be duped in this latest chapter of marketing the human condition?
Interesting observation from Seth Godin (whilst talking about productivity and distractions):
“One reason for this confusion is that we’re often using precisely the same device to do our work as we are to distract ourselves from our work. The distractions come along with the productivity.”
This leads him to this possible solution:
“Simple but bold: Only use your computer for work. Real work. The work of making something.
Have a second device, perhaps an iPad, and use it for games, web commenting, online shopping, networking… anything that doesn’t directly create valued output (no need to have an argument here about which is which, which is work and which is not… draw a line, any line, and separate the two of them. If you don’t like the results from that line, draw a new line).
Now, when you pick up the iPad, you can say to yourself, “break time.” And if you find yourself taking a lot of that break time, you’ve just learned something important.”
I’m about to upgrade my aging iPad to the alluring 2019 iPad Air so this is the perfect opportunity to give it a try. Simple solutions have a chance of working….
On a related note, I came across this recent tweet from Dr Bendor Grosvenor
“About a year ago, our school made the decision to do all schoolwork and homework on iPads. It has been a disaster. Kids just can’t cope with the distraction of everything else iPads have to offer. Schools – stick to paper and pen!”
In a number of articles on this blog I’ve talked about listening skills and how, on the whole, they’re under-developed and usually under-appreciated (see for example here). This has implications for both personal and business life.
Suggestions are sometimes given on how to listen better but these are often general and vague. Some more practical advice would be helpful. An article that addresses this is The Art of Listening from The School of Life.
The author points out that:
The real pleasure of talking about ourselves lies in understanding ourselves, becoming clearer about who we are, what we feel, what we want and what we might do next. The pleasure of talking about ourselves lies in self-clarification, not merely in hearing our voices.
It compares this to reading an engrossing book, where we can be totally immersed in one-way communication. The reason is that we’re always thinking about how what we’re reading applies to us:
Novels are stories of other people that we don’t mind hearing; because they are also, at their best, stories that teach us about ourselves. We’re prepared to spend hours hearing other people – like Tolstoy or Proust or Virginia Woolf – talking about their ideas and adventures. And remarkably, we don’t mind not getting a single word of our own into the arena because we’re actively understanding bits of ourselves by listening to their stories.
I’m reminded of a quote
“No one really listens to anyone else, and if you try it for a while you’ll see why.” – Mignon McLaughlin (American journalist and author)
And the riposte is:
We might well reply that this is all very well, but that the average person we have to listen to is a lot less interesting than Marcel Proust. So no wonder we want to listen to the novelist and not the average person. But the people we have around us are a lot more interesting than we think – if we knew how to listen to them and edit them properly.
How can we mentally edit conversations? They give the following tips and common errors:
a) We keep latching onto factual details: we go on about times, places, external movements – not realising that things become interesting only when people say what they feel about what happened, not merely what happened.
b) We often get overwhelmed by an emotion we experienced and insist upon it rather than attempting to explain it. So we say, again and again, ‘it was so beautiful’ or ‘it was the scariest thing in the world’ but without accurately unpacking the feeling and thereby being able to make it live in someone else’s mind.
c) Just when we promise to get a bit interesting with our narration, we take fright. We get scared of our own emotions, which can threaten to trigger feelings of unbearable sadness, confusion and excitement. We take flight into superficiality.
d) Then we don’t stick with one story. There is so much in our minds, we keep opening up new subplots.
So when listening, stop your companion digressing; say things like, ‘So a minute ago you were saying that….’ Bring them back to the last coherent and emotionally ‘alive’ part of the story. Draw them away from numb surface details to deeper emotional realities. Ask: ‘what did that feel like for you…?’
It ends with the optimistic:
That way, listening is no longer a chore. It’s about the most interesting thing we can do.
Why don’t you try it and see?